Exclusive Offer: $320 Sam & Dot Gift Card for Just $95 - Perfect for Dog Lovers!
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Product Details
Product Details
How To Work Out Sizing
How To Work Out Sizing
Here is a handy guide to choosing the right size for your customized collar.
When you measure your dogs neck, make sure you allow a 2cm gap for comfort.
If you're still not sure, there is a live chat bot in the corner, feel free to drop us a message and we typically reply back in a few minuets.
Xtra Small - 21cm to 32cm
The smallest the collar will go down to is 21cm while the biggest you can adjust it to is 32cm
Small - 23cm to 42cm
The smallest the collar will go down to is 23cm while the biggest you can adjust it to is 42cm.
Types of Dogs that typically fit Small are
- Jack Russels
- Dachshunds
- Chihuhahua
- Terriors
Medium - 32cm to 52cm
The smallest the collar will go down to is 32cm while the biggest you can adjust it to is 52cm.
We find that most dogs fit into a Medium however if you're not sure between a Medium and a Large, a Large collar will shrink down to overlap with a Medium.
Types of Dogs that typically fit a Medium are
- Sam & Dot fit into this size
- Hong Kong Mongrels
- Bulldog
- Shar Pei
- Beagles
- Corgis
Large - 35cm to 59cm
The smallest the collar will go down to is 35cm while the biggest you can adjust it to is 59cm.
Types of Dogs that typically fit a Medium are
- Golden Retrievers
- Labradors
Xtra Large - 38cm to 63cm
The smallest the collar will go down to is 38cm while the biggest you can adjust it to is 63cm.
*These dog types are just an example from who we've met over the days. for best fit, we recommend using a tape measure.
Product Care
Product Care
Returns & Guarantees
Returns & Guarantees
How does delivery work?
We ship with SF Express for most of our deliveries. You can expect your package to arrive within 7 to 10 business days or ordering.
If your order doesn’t arrive within 15 business days, pleases contact us so we can follow it up with SF Express and/or our 3rd party partners. You can send us an email or drop us a WhatsApp. Just head to our Contact Page.
You can track your order through;
- Your tracking email that we send once its in the post.
- Your accounts page when you log in.
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Though the chatbot in the Right corner of this page.
Do you have a return policy or Guarantees?
We sure do!
Whoops Guarantee*
If the collar doesn’t fit your dog when it arrives, you’ have five days after delivery to contact us and send it back.
We’ll change the collar to one size up or one size down and get it back out to you.
50 Day ‘I can’t believe that happened’ Guarantee#
If anything is going to break, its always in the first 10 Days
We’re so confident in our collars that if anything happens in the first 50 days, contact us and we'll replace the collar for free.
The Tea Leaves section... aka the fine print.
*Whoops Guarantee - We will change the size of your collar that you purchased one (1) time only to either one (1) size up or one (1) size down. To be eligible for the "Whoops Guarantee" you need to contact us either by Whatsapp (+1 (310) 878-2077) or Email (Sales@SamandDot.com) within Five (5) Days of the package arriving at your place of delivery according to our shipping system. How to return the collar will be explained if needed. The Collar must be still 'new' and not worn, dirtied, washed or stained to be eligible for the Whoops Guarantee.
# 50 Day ‘I can’t believe that happened’ Guarantee” - If the collar should break (either Material or buckle due to natural wear and tear) we will replace the collar after returning the collar back to us for inspection. To be eligible for the "50 Day ‘I can’t believe that happened’ Guarantee" you need to contact us either by Whatsapp (+1 (310) 878-2077) or Email (Sales@SamandDot.com) within Fifty (50) Days of the package arriving at your place of delivery. How to return the collar will be explained if needed. The Collar must be returned to be eligible for the Guarantee. Wear and tear does not extend to misuse.
🌟 The perfect last minute Secret Santa or Stocking Stuffer for any Dog Mum or Dog Dad 🌟
This deal is exclusively for our existing customers to give to their friends and family. You pay (HKD)$95 and you give the gift of (HKD)$320. That means they can buy ANY collar from Sam and Dot.
🐾 Why This 70% Off Deal is the Pawsome Deal for You 🐾
- Incredible Value: For just (HKD)$95, you get to give the gift of (HKD)$320. It’s more than just a gift; it’s a treasure trove for any dog lover.
- Limited Quantity: This offer is limited to two per customer - perfect for gifting.
- Exclusive for New Customers Only: Specifically tailored for friends or family who haven’t shopped with Sam & Dot yet.
- The Ideal Gift: Whether it's a stocking stuffer or a secret Santa surprise, this gift card is sure to bring a smile to any dog enthusiast’s face.
🛍 How to Grab this Tail-Wagging Deal
- Select the Gift Card: Click on the gift card option and add it to your cart.
- Check Out: Proceed to checkout.
- Gift of Love: Receive the high quality metal gift card by mail, ready to be gifted to your loved ones.
❓ Got Questions? We’ve Got Answers! ❓
Have any queries about how to use the gift card?
When does the gift card expire?
How many gift cards can I buy?
Do my friends and family need to be in Hong Kong? Where do Sam & Dot Ship to?
Are they physical gift cards?
🏃♂️🏃♀️ Hurry! Limited Stock Available! 🏃♀️🏃♂️
Don’t let this bark-worthy deal slip away! With limited availability and high demand, ensure you secure your Sam & Dot Gift Card today.
Our Customers ❤️ Us
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Belinda L
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-"These collars from Sam & Dot are such great quality and have metal fastening rather than fragile plastic. The best thing is the clip has his name and my phone number (in case he forgets it) rather than a dangling tag. And the packaging is gorgeous. Even a note for Rex. ❤️"
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Maltose_TheGolden
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-"You can customise your collar by having your name and your hooman’s number engraved on it - sounds perfect for explorer like me 🐾 and Mama feels calmer now 😬"
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Pinky Tinky
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"My beautiful bohemian collar from Sam and Dot! They even engraved my name and number on the clip for free (which is much safer than a dangling tag)."
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Julie Jardine
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"Absolutely LOVE LOVE LOVE our Daizy Dayz collar … wanted something cute and unique but of excellent quality … not disappointed … nor is Daizy, 1. Because she is super cute in it and 2. Because she has a collar design with the same name as her." -
Debroah S
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-"Received this beautiful dog collar and lead today. The set is so gorgeous. Quality materials and perfect engraving. Love the bow for the fancy touch. Thank you so much 🥰"
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Holly Jordon
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"I love these collars! They are so cute and easy to keep clean plus not too heavy around our pups necks! They work too- only this week one of our pups wandered off and during our search, a lovely lady called me on the number on the collar to ask if we had lost our dog called Elsa! Brilliant! The collar works and looks great too" -
Cleo Bug
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-"You made a shelter doggie very happy today !! A very happy girl in her @sam_and_dot collar 🥳 now all we need is a rose gold chain to match 😂🫶"
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Jenny W F
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-"Great collars! Our 3 girls look great in their funky collars, so many cool designs."
Welcome
Hi, We're Sam & Dot; two rescue pups who mean the world to our Dad. It's also the name of our dog collar collection that was created to make sure that dogs, just like us, could always find their way back home. No matter how far we wander off, we always have our name and dads phone number engraved right into the one thing we own, our collar.